Privacy Policy | iCAUR Abu Dhabi

PRIVACY STATEMENT

Version update date: [2026/01/29]

Version effective date: [2026/01/29]

The entity responsible for processing the personal data described below is Omeir Bin Youssef & Sons LLC (hereinafter referred to as “Omeir Bin Youssef & Sons,” “we,” “us” or “our”), a company organised and existing under the laws of the United Arab Emirates and acting as the authorised dealer for iCAUR vehicles in Abu Dhabi.

For the purposes of applicable data protection legislation, Omeir Bin Youssef & Sons LLC is the data controller responsible for determining how and why personal data collected through icaurabudhabi.com is processed.

We give top priority to the protection of your personal data, and we process your data in accordance with applicable data protection laws. This statement provides comprehensive information about the processing of personal data when you use our website.

The entity responsible for processing the personal data described in this Privacy Statement is Omeir Bin Youssef & Sons LLC (hereinafter referred to as “Omeir Bin Youssef & Sons,” “we,” “us” or “our”), a company organised and existing under the laws of the United Arab Emirates and acting as the authorised dealer for iCAUR vehicles in Abu Dhabi.

The processing of personal data generated directly by an iCAUR vehicle, connected-vehicle system or in-vehicle service where Omeir Bin Youssef & Sons LLC does not determine the purposes and means of that processing;
Your use of third-party websites, platforms, applications or services linked to or embedded in icaurabudhabi.com. Their processing activities are governed by their own privacy policies, which we encourage you to review carefully;
Your use of mobile applications, digital services or connected services provided directly by the relevant iCAUR brand owner, manufacturer, distributor or another third party; and
Personal data processed in connection with employment, recruitment or candidate-management activities, which may be covered by a separate privacy notice.

We collect and use personal data when you visit icaurabudhabi.com, submit an enquiry, request information, book a test drive, ask for a quotation, contact us, or otherwise interact with our digital services. We use this information to respond to your requests, provide relevant sales and customer services, operate and improve the website, measure performance, maintain security, and comply with applicable legal obligations.

We process personal data only where we have an appropriate legal basis under applicable law, including your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, and our legitimate interests where those interests are not overridden by your rights.

Data Processing Purpose	Type of Personal Data	Legal Basis for Processing
To detect and defend against unauthorized access to data, and to enhance information security	Device information and network activity information, such as browser type, IP address, device identifiers, access logs and security-event information.	Necessary for our legitimate interests in protecting the confidentiality, integrity and availability of the website, systems and information.
To understand and analyze website UI behavior and usage, so as to improve our services	Analytics and usage data, including aggregated information about website interactions, navigation, campaign performance and feature usage.	Your consent where required for analytics or advertising cookies, and our legitimate interests in understanding and improving the website and customer experience where permitted by law.

Our website may use links, pixels, plugins or other technologies provided by third parties, including social-media and analytics providers such as Instagram and Facebook. Their operation depends on the technology used, your cookie choices and whether you interact with the relevant feature.

When you visit our websites, social media plugins are initially deactivated. This means no information is transmitted to the network operators. If you want to use any of these networks, simply click on the respective plugin to establish a direct connection to their servers.
If you're logged into your user account on a social network when you activate the plugin, the network can recognize your visit to our websites and associate it with your account. To prevent this, please log out of the network before activating the social plugin. The social network cannot detect your visits to other websites of ours unless you activate its social plugin on those sites too.
When you activate a social plugin, the network directly transfers the available content to your browser, which integrates it into our websites. During this process, data transfers controlled by the respective social network may occur. Your connection to a social network, the data transfers between the network and your system, and your interactions on the platform are governed solely by the network's data protection provisions.
The social plugin remains active until you deactivate it or delete your cookies. For more information about cookies setting, please read our Cookie Policy. Please note that our website may feature links to external websites beyond our control, and this Privacy Policy does not apply to them. If you access these websites through the provided links, the operators of those websites may collect information from you according to their own privacy policies, which may differ from ours.

Affiliates, the relevant iCAUR brand owner, manufacturer and distributor We may share personal data where necessary to respond to enquiries, arrange vehicle-related services, manage customer relationships, support warranty or after-sales matters, and administer authorised-dealer operations.
Service providers and business partners acting on our behalf We may share personal data with service providers and business partners that support website hosting, customer relationship management, communications, analytics, advertising, lead management, IT security and other business operations, subject to appropriate contractual and security safeguards.

Categories of providers	Reason for Sharing
IT-providers and their sub-processors	Personal data is transferred to IT-providers who supply general business support systems to us, such as software and data storage providers.
Marketing, analytics and digital advertising providers	To support communications, campaign measurement, audience analytics and digital advertising, subject to applicable consent requirements.
Cloud service providers	To provide cloud service.

Law enforcement and government authorities To fulfil our legal obligations, we may be required to disclose information in response to subpoenas, court orders, or lawful requests from government authorities conducting investigations. This includes compliance with law enforcement requirements, regulatory inquiries, and the verification or enforcement of our policies and procedures. We may also disclose information in emergency situations to prevent or halt potentially illegal, unethical, or legally actionable activities. When we receive a request for personal data from a law enforcement authority, we assess the necessity and proportionality of the requested information.

Omeir Bin Youssef & Sons LLC operates in the United Arab Emirates. Personal data may be transferred outside the UAE where this is necessary to work with the relevant iCAUR brand owner, manufacturer, distributor, technology provider, cloud-service provider or other business partner. The destination country may have data protection laws that differ from those of the UAE.

We will make such transfers only where permitted by applicable law and will use appropriate contractual, technical and organisational safeguards. Depending on the circumstances, the legal basis may include your consent, performance of a contract or steps taken at your request, compliance with a legal obligation, or our legitimate interests where permitted by law.

Where additional transfer safeguards are required, we may use approved contractual clauses, data-transfer agreements or other lawful mechanisms designed to protect personal data during and after the transfer.

Right to withdraw consent Where you have given consent for the processing of your personal data, you may withdraw your consent at any moment with effect for the future.
Right to access your personal data You have the right to request information about the personal data we hold regarding you. Upon request, we will provide you with a copy of your personal data.
Right to rectification You may ask us to correct personal data that is inaccurate and to complete personal data that is incomplete, subject to applicable law.
Right to restriction You may request from us the restriction of processing of your personal data, if: (1) You contest the accuracy of your personal data, for the period we need to verify the accuracy; (2) The processing is unlawful and you request the restriction of processing rather than erasure of your personal data; (3) We no longer need your personal data for the processing purpose, but you require them for the establishment, exercise, or defense of legal claims; or (4) You object to the processing while we verify whether our legitimate grounds override yours.
Right to portability You have the right to receive your personal data provided to us and, where technically feasible, request its transfer to another organization. This right applies if we process your personal data through automated means, based on your consent or for the performance of a contract you are a party to. Your personal data must have been provided by you, and this right should not adversely affect the rights and freedoms of others. You can receive your personal data in a structured, commonly used, and machine-readable format. The transmission of your personal data to another organization is subject to technical feasibility.
Right to erasure You have the right to request that we delete the personal data we process about you. We must comply with this request unless the processing of your personal data is necessary for: (1) Compliance with a legal obligation requiring processing by laws to which we are subject; (2) Archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes; or (3)The establishment, exercise, or defense of legal claims.
Right to object You have the right to object, at any time, to the processing of your personal data based on our legitimate interests or the legitimate interests of a third party, provided that the processing is not based on your consent. If you exercise this right, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if the processing is necessary for legal claims. If you object to the processing, please let us know if you also wish for your personal data to be erased.
Right to complain You may have the right to raise a complaint with the competent data protection or regulatory authority. We encourage you to contact us first so that we can review and attempt to resolve your concern.

We retain data related to our provided services in accordance with legal obligations. If you are a customer, we will keep your data for the duration of any contractual relationship you have with us, and, where permitted, beyond the end of that relationship for as long as necessary to fulfil the purposes set out in this Privacy Statement.

We retain the data we collect from or about you for the period necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. Once the data is no longer necessary for these purposes, we either delete it or retain it in an anonymized form. In determining the appropriate retention period, we take into account various criteria, including the type of services requested by or provided to you, the nature of our relationship with you, the potential impact on the services we provide to you if we delete certain data about you, and the retention periods mandated by law.

We strive to maintain high security standards and have implemented robust technical and organizational measures to protect your data, in accordance with the current, general state of technology. We ensure that your personal data is adequately secured against loss, falsification or unauthorized access. However, please note that the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee 100% security of your data transmitted to us.

Once we have received your personal data, we use strict procedures and security features to prevent unauthorized access. In the unfortunate event of a personal data incident, we will report it and take remedial measures in accordance with the requirements of the law and regulatory authorities.

We do not knowingly collect or use any personal data from children (as defined by applicable law) without prior, verifiable consent which is given or authorized by the holder of parental responsibility over the child. We do not knowingly allow children to order our vehicles, communicate with us, or use any of our online services.

If you become aware that a child has provided us with personal data, please contact us at info@omeir.ae. We will take reasonable steps to delete the information where appropriate and will not use it except where necessary to protect the child, another person or comply with applicable law.

If you have questions about how we process your personal data, please review this Privacy Statement and contact us using the details below.

To submit an enquiry, raise a concern or exercise a data-protection right, contact Omeir Bin Youssef & Sons LLC at info@omeir.ae. We may need to verify your identity before acting on a request. We will respond within the period required by applicable law. You may also have the right to complain to the competent regulatory authority.

We may update this Privacy Statement, for example, to reflect changes in our business operations and measures for protecting personal information. If we make changes to this Privacy Statement, we will notify you. Where changes to this Privacy Statement significantly impact the nature of our data processing or have a substantial effect on you, we will provide sufficient advance notice, allowing you the opportunity to exercise any applicable rights.